Last updated: 7 October 2026. This policy describes how personal data are processed when you use our website.
Controller
The controller responsible for processing personal data on this website is:
Artisan Bakery GmbH
St. Alban-Vorstadt 53
4052 Basel, Switzerland
Email: [email protected]
Website operation and technical data
When you access this website, technical data such as your IP address, access time, requested URL, browser, operating system and, where applicable, the referring page are processed. These data are used to deliver the website, investigate errors and prevent abuse. Service providers responsible for operation and maintenance may receive access where necessary.
Contact by email
If you contact us by email, we process your contact details and message to respond to your enquiry. Please send only the information needed for this purpose. Messages are processed through the email providers involved.
Product catalogue
You can browse our product range on this website. Orders and payments are currently unavailable, and registration of new customer accounts is disabled. The product catalogue therefore does not collect order or payment data.
Cookies
The website and integrated services may use cookies, for example for logged-in users or technical preferences. Embedded Google services may also use their own cookies. You can delete or block cookies in your browser settings; this may limit some functionality.
Automatic translation
We use an external automatic translation service for the English version. The provider is Reflection Media SRL, Romania. Website text that has not yet been translated is sent from our server to the translation service, along with technical information such as the website URL, plugin version, language pair and licence information. Completed translations are stored in the website database.
If the content to be translated includes personal data, these data may also be sent to the service. See the provider’s translation provider’s privacy policy for further information.
Cloudflare DNS service
We use Cloudflare, Inc., USA, to manage our domain’s DNS. DNS maps the domain name to the server address. During DNS queries, Cloudflare may process technical information such as the requested domain and the IP address of the querying DNS resolver. Further details are available in Cloudflare's privacy policy.
Google Fonts and Google Maps
We load fonts from Google servers through Google Fonts. Google receives your IP address and technical request information when these fonts are loaded.
We use embedded Google Maps to show our locations. When your browser loads a map, it connects to Google. Your IP address, browser information, the page visited and cookies may be processed. Granting location access may transmit additional location data.
Google Ireland Limited, Ireland, is responsible for users in Switzerland. Google LLC in the United States may also process data. See Google’s privacy policy for details.
Links to Instagram and other websites
Our website links to Instagram, partners’ websites, and press websites. Clicking on such a link takes you to another website, where the respective provider’s privacy policy applies. The Instagram reference is a link rather than an embedded feed.
Retention and data security
We retain personal data for as long as necessary for the relevant purpose or required by law. The data is then deleted or anonymized unless there are legitimate reasons for further retention. We use technical and organizational measures to protect data against unauthorized access, loss and misuse.
Your rights
Subject to applicable data protection law, you may request access to, correction or deletion of your personal data. Where provided by law, you may request a copy or transfer of your data and object to processing. You may withdraw consent for future processing. Statutory retention obligations may prevent deletion.
Please contact [email protected]. We may ask for proof of identity to protect your data. You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC).
Changes
We update this policy when our website or services change. It will be amended before online ordering or payment services are enabled.